*Terms And Conditions*

1. Cancellation policy:

Customers can cancel their order before making the payment. After payment has been received but before the products have been packaged for delivery, customers can exchange their purchase for other products available at CAMB-AHA.

2. Return policy:

All unclaimed or refused shipments returned to us for any reason, cannot be refunded or redeemed.

We take great care in safely packing our products. However, if a customer receives a damaged product, it should be opened immediately in the presence of the delivery person and documented with photos or videos. We will then coordinate with the delivery company to replace the damaged items.

Although our products have consistently met high standards, if you encounter any issues such as spoilage or unusual odors, please keep the item in its original packaging and send it back to us. We will assess the quality with our processors and provide a replacement. Our goal is to contribute to the development of product standards in Cambodia, and your constructive feedback is essential to our improvement efforts.

3. Security:

When you place an order online, your personal and credit card information will be kept confidential. Once the payment is processed, this information will be erased from our records.

4. Delivery/Packaging:

Local Orders:

All local orders are delivered through Vireak Buntham, J&T, Capitol, or another delivery company as requested by the customer. Your order will be delivered on the same or the following business day after payment is received.

    1. Quick delivery: within 1-2 days
    2. Local order within Cambodia: Order more than $50 USD – Free delivery!
    3. International Orders: Please email us at info@cambaha.com if you are interested in an international shipment

    CAMB-AHA is happy to ship packages worldwide, with the customer responsible for the shipping charges determined by the shipping company. For wholesale orders, please contact us directly for the expected shipping date and further instructions. The shipping fee is calculated based on the weight of the parcel, you will be charged for the total weight of your order, including packaging. Typically, the packaging constitutes 10% of the total order weight.

    In the case of additional costs related to customs controls, the recipients are responsible for paying these fees. CAMB-AHA is not responsible for any costs incurred.

    5. Pricing:

    *Prices listed on the website are in US dollars (US$)*
    *Selling price excludes shipping costs*

    *International shipments - we require a minimum order of 100.00 USD*

    Wholesale orders: please contact us for a quotation based on your order quantity

    6. Export:

    It is the customer’s responsibility to be informed about the current regulations (types of products, quantities) applicable in the destination country. CAMB-AHA cannot be held responsible for customs clearance refusal in the destination country, and reimbursement of the order cannot be claimed, even in the event of the return of the goods by the carrier.